Sparky – Peoplesoft’s pet dog and the Chatbot

We are sure the Peoplesoft old timers would remember Sparky – the button with a friendly dog image used to fetch results in the Process Monitor. For some reason, Sparky was retired coinciding with the release of Peoplesoft 8. No one knows why it was even introduced in the first place. Rumors has it that it was a representation of the pet dog of Dave Duffield – Peoplesoft’s co-founder. Ok, why should we write about it now, after almost 18 years of Sparky’s retirement?

Well, it has made a tremendous comeback. With the ever-changing landscape of enterprise applications, there is a need for the products to cope up with the emerging technologies and offer their benefits to the customers. Peoplesoft, in its recently published roadmap, has underpinned the need to incorporate AI and ML in its products to deliver better user experience. One such space is the implementation of Chatbots, which can drastically alter the way users interact with Peoplesoft. And our friendly Sparky is back with this task.

It’s interesting that Peoplesoft product managers have chosen Sparky as the assistant. Just like we associate loyalty and trust with our dog friends, Peoplesoft users, going forward can trust Sparky for any queries they have in the application.

In the Peoplesoft SIG 2019 that we recently participated, we were shown how a leave request can be submitted, check leave balances and cancel leaves, all with a simple request to Sparky. And the results were instant. In that event’s keynote address, Rebekah Jackson, VP of Strategy & Product Management at Oracle stressed the need of Chatbots in the modern ERP products, and that more and more investments are being done to service more requests within the chatbot – both in Peoplesoft HR and Finance.

Though this is in its developmental stage which may be released any time this year, we believe it is going to take Peoplesoft to a new level – being classic, being contemporary.

If you are not using the latest version of Peoplesoft, but still want to leverage the usefulness of Chatbots, you may want to check our blog here.

Contact us to learn more about digital assistants and they can transform your business.


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Dear Default Value,

Welcome to SOAIS Newsletter of September 2021!

Continuous Testing with Remote Execution
The speed of innovation continues to increase, driving rapid and relentless change for today’s ever-evolving IT landscapes, creating greater risk as IT and business teams scramble to ensure timely delivery. How can your organization keep pace? Test more, worry less. With Worksoft’s Connective Automation Platform, you can easily build and maintain automated tests, accelerating testing time without losing scope or volume. You can schedule and execute remote, continuous tests to intercept defects sooner and prioritize remediation - without sacrificing your nights and weekends. Explore how continuous test automation and remote execution can empower your organization.

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Skip Costly Rework with Dynamic Change Resiliency​

Change resiliency is imperative in ever-evolving IT environments. Our patented object action framework streamlines change management by assigning object definitions to your shared assets. The same object may be used in a thousand automation steps, but it can be easily updated by making one simple change to the model definition. The change automatically propagates to every single instance where that object may have been used without a single line of code or manual human involvement. For more change readiness you can also engage our Impact Analysis for SAP to predict how changes in SAP transports will affect your business processes. 

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SOAIS Blog – Nuts and bolts of Certify Database Maintenance​

One of the key thing, which is often missed by the organizations, who have invested in using Worksoft Certify for automating their Business Process Validation initiatives, is implementing a Database Maintenance Plan. While the business and the test automation consultants get excited about the shiny new thing that they have got and start building the regression suite; planning and executing a database maintenance plan for most of the customers gets pushed down the priority list. However, since all the test assets in Certify are stored in a Database, a robust database maintenance plan is very important to maintain smooth operation of Certify with acceptable performance criteria. The customers usually start facing issues once they have built significant number of Certify processes which they have started executing on regular basis. Such executions add a lot of data to the tables storing results data and increase the overall size of the Certify database.

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Worksoft Blog – Process Intelligence: A Multi-Dimensional Approach

The ability to extract process knowledge has become easier through the years. Technology has evolved to the point where we can deploy capabilities that connect at multiple levels to extract different types of process insight. In the past, organizations were forced to spend enormous energy extracting data manually from different applications and databases. Then, they would have to use things like spreadsheets to transform the data and convert it into meaningful information. 

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