Employee Engagement – The cornerstone of HCM

Employee Engagement – The cornerstone of HCM

Employee Engagement – The cornerstone of HCM

SOAIS has a proven track record to deliver solutions out of the box, not just in Oracle applications. One of our customers recently wanted a functionally simple change to improve employee engagement – but from a technical standpoint, there were challenges.

Here is a sneak peek to the problem and our approach.

Problem statement:

Whenever a new employee joins the organization, a welcome email is triggered from Peoplesoft. This email was sent from Peoplesoft Support email ID. The mail content had a generic salutation to the new joiner as ‘Dear Employee’ followed by an image which has the message for the new joiner along with a photo of the CEO of the organization.

Though this has been there for quite some years, our customer wanted to make this email more personal to the employee. The requirement was to

  1. Trigger the email from the CEO email ID.
  2. Use new joiner name, instead of ‘Dear Employee’. This name should be embedded within the image itself rather than printed outside.

Challenge:

Though the email ID of the CEO can be added as the message sender, the real challenge was to embed new joiner’s name on the image. We tried to use the generated image as a background image, but Office 365 wouldn’t support it.

Approach:

We started looking at the image as three different parts – the background image with the photo of the CEO, the mail content and the company logo; and worked on processing it. When the code included CSS, it rendered beautifully in the Outlook web clients (Chrome, Firefox, etc..,), but the Outlook client didn’t support CSS. There was only one option, i.e., to code the entire image with the content only using HTML. After much research and some trial and errors, we decided to use a feature in HTML, which can be used to get the desired output only with HTML coding. This code was then used in a Peoplesoft program to generate the email content internally and sent the resultant image as an attachment to the new joiner.

Result:

Generating a desired image only with the help of HTML was a challenge, where we had to use different capabilities of the HTML. It was a great learning experience for the team as well. Our team was appreciated for providing a solution, though the skills required to solve this problem was outside the purview of PeopleSoft.

The customer was elated with the outcome and they now interested to implement similar solutions at business unit levels, for various communications to stakeholders.

Are you thinking of a similar change to system to engage employees better? Write to us.

 

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Welcome to SOAIS Newsletter of September 2021!

Continuous Testing with Remote Execution
 
The speed of innovation continues to increase, driving rapid and relentless change for today’s ever-evolving IT landscapes, creating greater risk as IT and business teams scramble to ensure timely delivery. How can your organization keep pace? Test more, worry less. With Worksoft’s Connective Automation Platform, you can easily build and maintain automated tests, accelerating testing time without losing scope or volume. You can schedule and execute remote, continuous tests to intercept defects sooner and prioritize remediation - without sacrificing your nights and weekends. Explore how continuous test automation and remote execution can empower your organization.

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Skip Costly Rework with Dynamic Change Resiliency​

Change resiliency is imperative in ever-evolving IT environments. Our patented object action framework streamlines change management by assigning object definitions to your shared assets. The same object may be used in a thousand automation steps, but it can be easily updated by making one simple change to the model definition. The change automatically propagates to every single instance where that object may have been used without a single line of code or manual human involvement. For more change readiness you can also engage our Impact Analysis for SAP to predict how changes in SAP transports will affect your business processes. 

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SOAIS Blog – Nuts and bolts of Certify Database Maintenance​

One of the key thing, which is often missed by the organizations, who have invested in using Worksoft Certify for automating their Business Process Validation initiatives, is implementing a Database Maintenance Plan. While the business and the test automation consultants get excited about the shiny new thing that they have got and start building the regression suite; planning and executing a database maintenance plan for most of the customers gets pushed down the priority list. However, since all the test assets in Certify are stored in a Database, a robust database maintenance plan is very important to maintain smooth operation of Certify with acceptable performance criteria. The customers usually start facing issues once they have built significant number of Certify processes which they have started executing on regular basis. Such executions add a lot of data to the tables storing results data and increase the overall size of the Certify database.

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Worksoft Blog – Process Intelligence: A Multi-Dimensional Approach

The ability to extract process knowledge has become easier through the years. Technology has evolved to the point where we can deploy capabilities that connect at multiple levels to extract different types of process insight. In the past, organizations were forced to spend enormous energy extracting data manually from different applications and databases. Then, they would have to use things like spreadsheets to transform the data and convert it into meaningful information. 

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