Workday Assistant

workday assistant

Workday Assistant is a digital assistant chatbot designed to help you conversationally complete tasks and retrieve information within Workday. Assistant uses natural language processing (which is a way for computers to analyze, understand, and derive meaning from human language) to extract meaning from a user’s input and take the appropriate action. This enables us to interact with the system in a conversational manner, much like you would with another human.

For example, if you want to know your vacation balance, you can simply ask “What is my vacation balance?” or “How much vacation time do I have?”. Because users ask questions in many ways, Assistant uses statistical modeling and machine learning to determine the user’s intentions and provide the same answers each time quickly and accurately.

With Assistant, one can:

  • Give feedback to a coworker
  • Initiate a location or supervisory organization change
  • Request time off and view balances
  • View worker and manager information


Workday Assistant is available within Workday (both desktop and mobile) or within natural work spaces outside of Workday (such as Slack and Microsoft Teams).

Workday Assistant is included at no charge with your Workday subscription and is currently available in English only. Workday Assistant is now generally available as of 2020R1 and requires a signed Innovation Services Agreement to use.

Some of the Tasks workday can perform:

We can also ask Workday Assistant “What can you do?” to see a list of its functionality, to which we are regularly adding new conversational flows.

  • Worker data: Edit worker information, request reference letter, edit dependents information
  • Performance: Give feedback
  • Time off: Request time off, view time off balance
  • Pay: view pay slips, view direct deposits, view bonuses, stocks, insurance policies, download tax forms, expense reimbursements.
  • Recruiter: Candidate status
  • Time tracking: Approve time sheets, clock in clock out.

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SOAIS - Worksoft Newsletter

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Dear Default Value,

Welcome to SOAIS Newsletter of September 2021!

Continuous Testing with Remote Execution
The speed of innovation continues to increase, driving rapid and relentless change for today’s ever-evolving IT landscapes, creating greater risk as IT and business teams scramble to ensure timely delivery. How can your organization keep pace? Test more, worry less. With Worksoft’s Connective Automation Platform, you can easily build and maintain automated tests, accelerating testing time without losing scope or volume. You can schedule and execute remote, continuous tests to intercept defects sooner and prioritize remediation - without sacrificing your nights and weekends. Explore how continuous test automation and remote execution can empower your organization.

Click here to connect with us to get more information on our services.

Skip Costly Rework with Dynamic Change Resiliency​

Change resiliency is imperative in ever-evolving IT environments. Our patented object action framework streamlines change management by assigning object definitions to your shared assets. The same object may be used in a thousand automation steps, but it can be easily updated by making one simple change to the model definition. The change automatically propagates to every single instance where that object may have been used without a single line of code or manual human involvement. For more change readiness you can also engage our Impact Analysis for SAP to predict how changes in SAP transports will affect your business processes. 

Please click here to watch the video to get a gist.

SOAIS Blog – Nuts and bolts of Certify Database Maintenance​

One of the key thing, which is often missed by the organizations, who have invested in using Worksoft Certify for automating their Business Process Validation initiatives, is implementing a Database Maintenance Plan. While the business and the test automation consultants get excited about the shiny new thing that they have got and start building the regression suite; planning and executing a database maintenance plan for most of the customers gets pushed down the priority list. However, since all the test assets in Certify are stored in a Database, a robust database maintenance plan is very important to maintain smooth operation of Certify with acceptable performance criteria. The customers usually start facing issues once they have built significant number of Certify processes which they have started executing on regular basis. Such executions add a lot of data to the tables storing results data and increase the overall size of the Certify database.

Please click here to read the complete blog.

Worksoft Blog – Process Intelligence: A Multi-Dimensional Approach

The ability to extract process knowledge has become easier through the years. Technology has evolved to the point where we can deploy capabilities that connect at multiple levels to extract different types of process insight. In the past, organizations were forced to spend enormous energy extracting data manually from different applications and databases. Then, they would have to use things like spreadsheets to transform the data and convert it into meaningful information. 

Please click here and read the complete blog.
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